What training is included with my Timber installation?

Experienced Web users will find Timber extremely user-friendly, and will be able to operate the system with 1 to 2 hours of phone/WebEx training.

Following installation, Herkimer support staff will be available via telephone or web conference on weekdays during normal business hours. For bookstore staff who attended the initial training, there is no extra charge for telephone support. Additional training at a nominal charge (via Web-conference) can be purchased for new employees or staff who missed the initial session.