Here are the steps we take to build each Timber site
Every store has its own needs so there is some fluidity in the process -- but we eventually need to cover all of these steps:
Needs Assessment
a 30-60 minute phone call, where we talk about:
- Your goals for the project
- What pages are needed
- How the categories will be set up
- Integrating textbook sales and rentals
- Site aesthetics
- Who will be managing different parts of the site
Installing the DataVault
we send you a Netbook computer to place in your data center
- The DV provides a channel for the Website to communicate to your BL server via a VPN
- Installation is typically very quick (requires opening a port or two in your firewall), and can be handled over the phone
Site Build
- We will program the site based on the parameters discovered during the Needs Assessment
- Categories and products will be imported to the Website
- We will work with you to integrate a payment gateway for credit card processing
Training
- It takes about 60-90 minutes to train bookstore staff to use basic features of the site
- We will cover Web page and Product management, as well as how to access order information
Grooming
- Following the training, you will need some time (typically 12-20 hrs) to work with your products in BL and on the Website.
- This includes locating images/descriptions for products that we could not find data for (on Amazon).
- This also may include writing text and sourcing images for the Content Pages of the site (like Policies and Contact Us)
Go Live
- We will push the new site from our Development Server, to our Live server, install your SSL Certificate
- As the first few orders come in, we will verify they are importing to BL correctly and work with you on best-practices