New Feature: Fraud Detection

Nov 30th

In a November Timber update, we rolled out a fraud-detection system that will proactively look for fraud -- and place those orders into a  "Fraud" Order Status.  Fraud orders will not be automatically imported into Booklog.

You will receive an additional email notification for these orders, and if you find that they are from legitimate customers, you can still change their Order Status so that they will be imported to Booklog.

We have been working on this tool for over a year and it detects fraud several different ways.  If you have any feedback or questions about the system, please do not hesitate to let us know.