Development Blog

Keeping track of new Timber Features

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Though Timber has been in Development since late 2008, we started this blog in September 2012. Whenever a new feature is released, we record it here.

Important Fraud Reminder

Jun 24th

Important Reminder
When processing orders, please remember to verify Student ID numbers when shipping orders out of state. Cross referencing this number is a great way to prevent fraud orders. When you find a suspected fraud order, please be sure to mark it so that it is flagged in our system for your future orders and other schools.


Introducing Google Books

Jun 21st

Timber automatically retrieves full metadata for products that you add to your site based on ISBN number. Ingram is the third party provider that we use to automatically add data like cover image, descriptions, page counts, author and more. This works great with common titles, but some of the more obscure collections were difficult to populate. We've recently added Google Books to retrieve some of the less common books' attributes and are very happy with the results. Google Books was automatically added to all Timber sites recently.

New Feature: Ratings

Jan 12th

We recently completed an add-on feature that allows your customers to give feedback about products on your Timber site. The review add-on has monitoring tools for verifying reviews before publishing, allowing bookstores to address potential issues before a review is published. If you are interested in adding this feature to your store, please contact us.

New Feature - Manage Financial Aid Payment Items

Dec 27th
We recently developed a plug-in to streamline how we handle the Student ID payment-method and ensure that students are only able to pay for textbook items using Financial Aid
If there are any items in the cart that are not adopted, it will hide the Student Account payment-method.
You can specify additional categories (like Art Supplies or Electronics) that should still qualify for Student Account payments.

New Feature: Fraud Detection

Nov 30th

In a November Timber update, we rolled out a fraud-detection system that will proactively look for fraud -- and place those orders into a  "Fraud" Order Status.  Fraud orders will not be automatically imported into Booklog.

You will receive an additional email notification for these orders, and if you find that they are from legitimate customers, you can still change their Order Status so that they will be imported to Booklog.

New Feature: SSO

Nov 28th

SSO – 'Single Sign On' can now be added to Timber sites. Once a Timber site user is logged into your Schools’ Network, they will automatically be logged-in to your Timber site.

On checkout, student data can automatically be entered, including email and Student ID numbers.

When a student returns to the site to check on an order, they will not be prompted to login again.

New Timber Features

Sep 26th

We have been hard at work adding features to Timber. Check out the latest!

1. Importing Tracking number from BL / multiple numbers for shipments

2. Payware collateral collection

3. Sending-out FA alert

4. Thumbnails in search results

5.  Term ignore list (for terms you don't want on /college)

6. Integration with MercuryPay

7.  Ingram Data Integration

8.  Ingram Search integration

Fraud Prevention Panel

Oct 3rd

When viewing Website orders, there is now a Fraud Prevention Panel to give you more insight about order legitimacy.

  • Customer IP Address, and physical location
  • Billing Phone and Billing Address State 
  • Shipping Phone and Shippin Address State 
  • Address Verification Mismatch Status
  • Proxy IP Detection
  • "Report Fraud" link  

When you report potentially fraudulent orders to Timber - we safeguard your site and all of our Timber customers from future orders placed by the same individuals.

My Courses Integration

Aug 11th

Timber will now integrate with your school's registration system to provide a simultaneous add-to-cart for all registration materials.

Students use the school's registration system to access their Class Schedule.  On that page, Timber creates a link back to the Bookstore site that adds all of the classes to the student's profile.  Students can then add all the adopted materials to cart, or be more selective about which ones they'd like to buy.

Item-Set Image Switch-a-roo

Feb 18th

We are very excited about this feature!  Timber has always allowed you to upload images right to your products -- but for Item Sets, there has never been any interactivity when customers changed from the "Red Item" to the "Blue Item".

If you upload images to your Item-Sets that with filenames that include their corresponding color, your Website will now update the image accordingly.

Here are a few sample filenames, to give you an idea of how this feature works:

  - red-polo.jpg
  - 837696-green.jpg
  - sweatshirt-blue.png

Role-Based Discounting

Oct 20th

For Timber users can now more easily add roles to their Customers' user-accounts -- that will grant discounts on purchases.

Multiple roles (assigned via a checkbox) can be added to your customers' accounts, and can be set to expire on a give date.  If you would like, we can also update your site so that customers can purchase a "Memberhip" product, and immediately have access to discounting conveyed by their  membership.


Improved Item-Set Handling

Sep 15th

A slight functional enhancement has been made to how we handle Item Sets (Master/Sub-SKU items).  When only a single item remains in a set, the drop-down selector will now be hidden.  

This saves customers from needing to select the only available option in the drop-down list, prior to adding-to-cart.

Verba Integration

Jun 5th

Timber now offers a seamless integration with Verba!

With this Timber feature, your students can:

  • Find the best price on their textbooks using Verba's online lookup
  • Add items to their Verba shopping cart
  • Complete their checkout on your Timber Webstore

The integration requires that you have an existing account with Verba, please contact them for more information about getting started.

BL-to-Website Order Change Updates

Feb 15th

Since the begininng of Timber, order information has always flowed just one direction:  from the Website into Timber.

This sometimes caused confusion, because orders can change in Booklog (substitutions, additions, or deletions), but the order data on the Website would not reflect those changes.

With this new update, order changes (Inventory Items, Shipping, Status, and Tax) will all be reflected on Webstore Orders.  This will help eliminate confusion from your customers, and streamline how your staff completes their Webstore Orders.