Technical Specifications
Please use this page as a resource to better understand how Timber works with your in-store point-of-purchase system.
Bookstore:
When Timber is installed, minimal changes to the day-to-day operations of your bookstore are required. Staff members can continue using your point-of-purchase system to add and sell books just as they always have, during and after Timber’s installation.
When there is a sale from the Web site, Timber will notify your staff via email, and immediately print a packing list. Then, a staff member can import the order and customer information into your point-of-purchase system in a process that takes less than 10 seconds!
Data Vault:
Timber’s Data Vault (a small, but secure laptop computer installed anywhere on your in-store network) is the link between the in-store point-of-purchase system and your Web site. It scans your inventory every two minutes, and compares it to the Web site’s inventory. If a sale is made in-store or the Data Vault will update inventory levels accordingly.
Herkimer includes and warrantees the Data Vault at no extra charge for as long as you are a Timber customer. The Data Vault will be installed during your initial training session.
Web Server:
Herkimer provides Web hosting service for your Web site and Timber Web Store on one of our Web Servers. With Timber, your inventory and Web Store transaction records are continuously backed-up. If your in-store point-of-purchase system experiences an outage, bookstore customers can still use your Web site to make purchases. After you re-boot the in-store point-of-purchase system, the Data Vault will seamlessly reconcile your inventory based on any Web site sales activity.
*Herkimer’s state-of-the-art data center has been operating since July of 2006. Our downtime since then has been less than two hours. Our servers are backed-up by batteries, diesel generators, and redundant connections to the Chicago Internet Hub. We work hard to ensure data security and maximum uptime.
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